The Revenue Opportunity dashboard is a pre-built dashboard in the Practice Hub that answers a simple question: how much more revenue could your practices generate with the hours you already have? It compares the hours available across your practices with the hours actually booked and worked, then converts that unused capacity into a potential revenue figure based on your current performance.
You'll find it under My Dashboards in the left-hand menu.
What's on the dashboard
The dashboard opens with two full-width analysis tiles covering a rolling 12-month period:
Practice Hours Utilisation Analysis — your capacity in hours
Potential Revenue Opportunity Analysis — what that capacity is worth in revenue
Read them together: the first tile shows where the unused hours are, the second shows what they could be worth.
Practice Hours Utilisation Analysis
This tile plots three measures month by month:
Series | What it shows |
Practice Available Hours | The total variable hours your practices could offer |
Appointment Book Available Hours | The hours actually open in the appointment book |
Worked Hours | The hours actually worked |
The gaps between the lines are your capacity story: the difference between practice hours and appointment book hours shows time not being offered to patients, and the difference between appointment book hours and worked hours shows time offered but not filled.
Potential Revenue Opportunity Analysis
This tile translates those hours into money, using your current revenue performance:
Series | What it shows |
Practice Hours Opportunity | The revenue you could generate if all practice available hours were utilised at your current performance |
Full Appointment Book Opportunity | The revenue you could generate if every appointment book hour were filled |
Achieved Revenue | The revenue you actually generated |
The distance between Achieved Revenue and the opportunity lines is your unrealised revenue for that month — the headline number to act on.
💡 Tip: When you spot a month with a large gap, use the Whitespace (Forward Cover) and Diary Utilisation tiles (via Add Tile) or the Appointment Diary report to pinpoint which practices, providers and days are driving it.
Filtering by practice
By default the dashboard shows All practices combined. To focus on one or more practices:
Click the All practices dropdown in the toolbar.
Search for or select the practices you want to include.
Click Apply. Both tiles update to reflect your selection.
Customising the dashboard
The Revenue Opportunity dashboard works like any MPC dashboard:
Add Tile — open the tile library to add KPI and analysis tiles. Search by name or filter by category (Attendance, Financial, Patient Care, Treatment Coordination, Utilisation). Tiles already on the dashboard are marked Already added.
Hover over a tile and use the drag handle to rearrange, the expand icon to view full screen, or the ⋮ menu to View Data, resize (Small, Standard, Large) or Remove the tile.
Save keeps your customised layout, Load opens a previously saved dashboard, New starts a fresh one, and Export downloads a copy to share outside MPC.
Commonly asked questions
Why do my available hours look too high? Non-revenue diaries (for example admin or lab diaries) can inflate available hours. You can exclude them from reporting — see How to use the Providers List.
How is the revenue opportunity calculated? It is based on your available hours and your current revenue performance — in effect, what your unused hours would be worth if they performed like the hours you already fill.
What's the practical difference between the two opportunity lines? Full Appointment Book Opportunity is the nearer-term target — filling the diary time already open. Practice Hours Opportunity is the ceiling — what's possible if all practice hours were opened up and filled.
Where do I go to fill the gaps? See Why is my Diary Whitespace Percentage High? and How to use the Appointment Diary (BETA) for finding and rebooking unfilled time.
My data looks out of date — what should I do? See What to do if my data is not up to date.