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How to Use Distinct New Patients tile on Custom Dashboards

How to Use the Distinct New Patients feature tile on the Custom Dashboards.

Written by Courtney Forrester
Updated over 10 months ago

What is the Distinct New Patients tile?

The feature tile shows the total number of new patients that have completed their first ever appointment at the practice over the selected date range.

Tracking brand new patient numbers helps to evaluate growth and outreach effectiveness of the business.

πŸ’‘Top tip: Drill down to practice performance by selecting the month (or week) in the graph.

What are the definitions?

Distinct New Patients: The number of patients per practice completing their first ever appointment within the period, where at least item of treatment has been marked as completed in the Course of Treatment on the patient charting screen ie. counts 1 for the first valid appointment for a given patient.

What sources are used?

The data is pulled from the below reports-

Dentally users- Patients report.

Exact users- Contact Lists.

MPC - Appointment Analysis by Period report.

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