What is the Distinct New Patients tile?
The Distinct New Patients tile shows the total number of new patients who have completed their first-ever appointment at the practice within the selected date range.
Tracking brand new patient numbers helps evaluate practice growth and the effectiveness of marketing and patient outreach activity.
💡Top tip: You can drill down into performance by selecting a specific month or week directly from the graph to view detailed activity for that period.
Definitions
Distinct New Patients refers to the number of patients per practice who complete their first-ever appointment within the selected period, where at least one item of treatment has been marked as completed in the Course of Treatment on the patient charting screen.
Each patient is counted once, based on their first valid appointment.
What sources are used?
The data is pulled from the following reports:
Dentally users: Patients report
Exact users: Contact Lists
My Practice Cloud (MPC): Appointment Analysis by Period report

