Definitions may vary between Dentally, Exact and MPC.
Below is a full explanation of the term 'New Patient' on each system.
What is the MPC Definition?
A New Patient, as defined in MPC, is a patient that has had their first completed appointment date which has at least one treatment item completed on the course of treatment.
🚨 Important to remember: A patient that has an appointment for a consultation but no completed treatment item is not considered a New Patient on MPC.
What is the Dentally Definition?
When a patient becomes active (i.e. the patients record is created on Dentally), the patient becomes a New Patient.
What is the Exact Definition?
A patient becomes a ‘New Patient’ when the New Patient box is ticked on the patients record.
Comparison Reports
Dentally
On Dentally, the "Number of New Patients in Month" on the dashboard matches the MPC New Patients Created Analysis Report under Patient & Clinical.
Exact
On Exact, the Appointment Summary Report compares with the MPC Appointment Analysis by Period report under Performance.
How can I monitor my New Patients on MPC?
We have a selection of reporting to easily track your New Patient numbers-
Patient & Clinical Reporting > New Patients Created Analysis.
Performance Reporting > Appointment Analysis by Period.
Custom Dashboards > Distinct New Patients.