What is the Average Appointment Value tile?
The Average Appointment Value feature tile shows the average revenue generated per appointment over the chosen date range.
💡Top tip: Display this feature tile alongside Revenue per Hour and Diary Utilisation feature tiles to highlight issues and formulate the plan of action for future improvement.
What are the definitions?
Revenue: There are several streams of revenue that can make the total revenue figure (please note regular Capitation (Plan) revenue is NOT included):
Invoices (Patient & Payor) generated in your patient management software. Does NOT include any regular Capitation (Plan) payments.
NHS England and Wales:
UDAs claimed at the UDA value in MPC Practice Setup, or a default value of £28/UDA claimed.
The patient fee invoiced in the patient management software is NOT included.
NHS Scotland and NI:
NHS Payor fee and patient fee is included.
NHS capitation is NOT included.
Revenue will include any adjustments made during the month/week.
Average Appointment Value: Total Revenue divided by the number of appointments over the reporting period.
What are the sources?
MPC Income report, NHS UDAs By Period report, Appointment Analysis By Period report.