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How to Use the Patient Analysis-Appointments Report

Tier 3️⃣- Track Patient Records Created within Reporting Period

Written by Courtney Forrester

What is the Patient Analysis Report?

This report analyses patient appointment patterns, including average visits per patient, time between appointments and provides insights into patient engagement levels.

🚨 Important to remember: This is a Tier 3 report. If you do not have access to the report. Please contact our support team to upgrade on Support@mypracticecloud.com

Useful For: Assessing patient loyalty, recognising opportunities to increase visit frequency, and strengthening patient retention strategies.

  • Select Practice

  • Select Provider

  • Select Payor Code

  • Select Patient Category Type:

  • Select Patient Analytic Items

  • Select Active/Inactive:

Description of what can be chosen in the Patient Analytic Items dropdown

  • Date Registered: The date the Patient was added to the Patient Management Software (PMS)database

  • Patient Code

  • Patient Payor Code: The Payor Code is assigned to a patient to indicate their payment provider (e.g., NHS, Denplan, Private, etc.)

  • Inactive: Patient is marked as Inactive

  • Patient Name

  • Patient Payor Name: The Payor Name assigned to the Patient e.g., NHS or Denplan or Private etc

  • Dentist Code: The code in the PMS associated with the Provider

  • Patient Dentist: The Dentist that has been assigned to the Patient

  • Age

  • Child or Adult: Child if the Patient is under 18 years old

  • Male or Female

  • Capitation Band: If the Capitation scheme has bands, this is the Band that has been assigned to the Patient

  • Capitation Band Fee: If the Capitation scheme has bands, and a Band has been assigned to the Patient, this is the associated monthly fee

  • Last Attendance Date Dentist: Last Appointment with a Dentist (excluding cancelled and failed)

  • Last Attendance Date Hygienist: Last Appointment with a Hygienist (excluding cancelled and failed)

  • Next Appointment Dentist: Next Appointment with a Dentist (excluding cancelled)

  • Next Appointment Hygienist: Next Appointment with a Hygienist (excluding cancelled)

  • Open/In Progress COT Number: The number of the Course of Treatment that is currently open. Clicking on the COT number will open a new tab in the browser showing the Treatment Plans Detail page

  • Latest COT Number: The number of the last completed Course of Treatment. Clicking on the COT number will open a new tab in the browser showing the Treatment Plans Detail page

  • Debit/Credit Status: Debit if the patient has an outstanding debt or any Credit if the patient has paid in advance for treatments

  • Debt Value: The Patient is in debt if the value is positive and greater than zero. The Patient is in credit if the value is negative

  • Marketing Consent status: will show if a patient has Opted In, Opted Out or will show as blank if this has not been completed

  • Referral Details: The name of the referral source, e.g., Practice Sign, Website, Horse & Hound Advert etc

  • Address

  • Post Code

  • Mobile Phone

  • Email

  • Date Made Inactive: Date the Patient was marked as inactive

  • To download a copy of your report you can use the Export Data button to download a CSV spreadsheet.

  • You can use the Print button in the top right as needed.

  • To set up automation of the report you can use the Schedule Report button

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