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How to Use the Patient Analysis-Appointments Report

Tier 3️⃣- Track Patient Records Created within Reporting Period

Written by Courtney Forrester
Updated over 3 months ago

What is the Patient Analysis Report?

This report analyses patient appointment patterns, including average visits per patient, time between appointments and provides insights into patient engagement levels.

🚨 Important to remember: This is a Tier 3 report. If you do not have access to the report. Please contact our support team to upgrade on Support@mypracticecloud.com

Useful For: Assessing patient loyalty, recognising opportunities to increase visit frequency, and strengthening patient retention strategies.

  • Select Practice

  • Select Provider

  • Select Payor Code

  • Select Patient Category Type:

  • Select Patient Analytic Items

  • Select Active/Inactive:

Description of what can be chosen in the Patient Analytic Items dropdown

  • Date Registered: The date the Patient was added to the Patient Management Software (PMS)database

  • Patient Code

  • Patient Payor Code: The Payor Code is assigned to a patient to indicate their payment provider (e.g., NHS, Denplan, Private, etc.)

  • Inactive: Patient is marked as Inactive

  • Patient Name

  • Patient Payor Name: The Payor Name assigned to the Patient e.g., NHS or Denplan or Private etc

  • Dentist Code: The code in the PMS associated with the Provider

  • Patient Dentist: The Dentist that has been assigned to the Patient

  • Age

  • Child or Adult: Child if the Patient is under 18 years old

  • Male or Female

  • Capitation Band: If the Capitation scheme has bands, this is the Band that has been assigned to the Patient

  • Capitation Band Fee: If the Capitation scheme has bands, and a Band has been assigned to the Patient, this is the associated monthly fee

  • Last Attendance Date Dentist: Last Appointment with a Dentist (excluding cancelled and failed)

  • Last Attendance Date Hygienist: Last Appointment with a Hygienist (excluding cancelled and failed)

  • Next Appointment Dentist: Next Appointment with a Dentist (excluding cancelled)

  • Next Appointment Hygienist: Next Appointment with a Hygienist (excluding cancelled)

  • Open/In Progress COT Number: The number of the Course of Treatment that is currently open. Clicking on the COT number will open a new tab in the browser showing the Treatment Plans Detail page

  • Latest COT Number: The number of the last completed Course of Treatment. Clicking on the COT number will open a new tab in the browser showing the Treatment Plans Detail page

  • Debit/Credit Status: Debit if the patient has an outstanding debt or any Credit if the patient has paid in advance for treatments

  • Debt Value: The Patient is in debt if the value is positive and greater than zero. The Patient is in credit if the value is negative

  • Referral Details: The name of the referral source, e.g., Practice Sign, Website, Horse & Hound Advert etc

  • Address

  • Post Code

  • Mobile Phone

  • Email

  • Date Made Inactive: Date the Patient was marked as inactive

  • To download a copy of your report you can use the Export Data button to download a CSV spreadsheet.

  • You can use the Print button in the top right as needed.

  • To set up automation of the report you can use the Schedule Report button

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