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How to Add, Delete and Edit Users

A Step-by-Step Guide on How to Add, Edit and Delete User Accounts

Written by Courtney Forrester
Updated over 2 weeks ago

How do I add a User on MPC

  • Login to MPC

  • Navigate to the 'Practice Admin Manager' section under the top right drop-down menu. This is available if your login has high enough admin rights. For further assistance, contact MPC admin.

    Click Manage Users

    Adding a user

  • To add a new user click 'Add User' in the top right of the screen.

  • Enter First Name, Last Name and a unique 'Email'.

    🚨 Important: Using a unique email address is essential especially if the user has worked across other dental practices using MPC.

  • Set the 'Language' as required

  • Tick the Practices the User will have access to

  • Ensure 'User Active' and 'Send Welcome Email' remain ticked

  • To give the new user administration rights tick the 'Allow User to Manage Users on Portal' box.

  • Assign Role Groups to the user in the bottom right if required. Find out more about role groups in our Create and Manage Role Group Section.

  • Click 'Save' in the top right to complete the new user setup.

  • The user will then receive an email from MPC asking them to set up their password to complete the account set up.


    How do I Delete or Edit an existing User on MPC

  • To delete a user click on the red 'Delete' button next to the user. This is recommended as part of your off-boarding process.

  • To edit an exiting user click on the 'Edit' button next to user.

  • From her you can edit anything from their name, email address or permissions.

🚨 Important: An existing User should be deleted as part of your off-boarding process should they leave the business.

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