How do I add a User on MPC
Log in to MPC.
Navigate to the Practice Admin Manager section via the top-right drop-down menu. This option is only visible if your account has sufficient admin rights. For further assistance, contact your MPC admin.
Click Manage Users.
Click Add User in the top right of the screen.
Enter the user's First Name, Last Name, and a unique Email address.
🚨 Important: Use a unique email address — especially if the user has previously worked at another dental practice that also uses MPC.
Set the Language as required.
Tick the Practices this user will have access to.
Ensure User Active and Send Welcome Email remain ticked.
To give the user administration rights, tick Allow User to Manage Users on Portal.
Assign Role Groups to the user in the bottom-right section if required. Find out more about Role Groups →
Click Save in the top right to complete the setup. The user will receive an email from MPC asking them to set their password.
How do I Delete or Edit an existing User on MPC
To delete a user, click the red Delete button next to their name. This is recommended as part of your off-boarding process when a staff member leaves.
To edit an existing user, click the Edit button next to their name. From here you can update their name, email address, practice access, or permissions.
🚨 Important: Always delete a user's account as part of your off-boarding process when they leave the business.