What Does The Appointment Diary Report Tell me on MPC ?
This report gives you a graphical view of the appointment diary whitespace, for each day in the selected period.
Each day in the reporting period is shown as a separate column.
The top section of the report is a summary of data for all the selected practices, for each day:
Available Time: this is the total number of hours of unblocked time in the day and is colour coded blue.
Appointments: this is the the total hours booked with appointments in the day (excluding cancelled, failed or audit status appointments (moved, deleted, etc and is colour coded green.
Whitespace: This shows the total of all available hours that are not booked with appointments, and this value as a percentage of the available hours and is colour coded red.
💡 Top tip: Change the end date to look ahead to see where whitespace is forming, check amount of booked time vs amount available time.
How to set Parameters on Appointment Diary
Select date Range start and end of reporting period
Select Practice (s)
Select Provider (s)
Bar graph shows booked appointments in Green and Whitespace in Red.
Use Filter 'View Can't charge providers' to determine whether to include Can't Charge Providers as Blocked time (will not be classed whitespace) or as Whitespace.
📝 Please note: This Report defaults to Blocked time (not included as whitespace) for any Providers set as 'Can't Charge'
How to Access Appointment Details on Appointment Diary Reports
🚨 Important: Click on Practice bar graph to expand to Provider diary graphs
Click in bar graph again to open diary appointment details and a summary of Provider Totals
🚨 Important: Click in bar graph again to open diary appointment details.
📝 Please note: Clicking back on an expanded provider row will collapse to show the view with rows per provider, clicking back on the practice level row will collapse down to the by practice view again.
To download a copy of your report you can use the Export Data button to download a CSV spreadsheet.
You can use the Print button in the top right as needed.