Introduction to MPC Explorer
MPC Explorer is your practice’s analytics workspace. It brings together performance data, treatment activity, and treatment plan insights in one place so you can understand what’s happening in your practice quickly and confidently.
If you’ve ever struggled to find the numbers you need or spent too long building reports manually, Explorer is designed to make that easier. It turns complex data into clear tables, visualisations, dashboards, and smart AI-generated insights.
With our AI Assistant, MAC, you can simply ask a question in plain English and Explorer will build the report for you, then summarise the answers.
What You Can Do with Explorer
Performance
Track capacity, utilisation, whitespace, FTAs and cancellations.
See how practices or providers are performing over time.
Understand patient flow and operational trends.
Treatments
Review completed treatment activity
Track revenue, treatment counts and patient volume
Automatic classification of your service codes to allow analysis of performance by treatment category
Treatment Plan Pipeline
View plan stages from Created → Started → Completed
Track conversion rates, values, time to complete and plan ageing
Switch between Snapshot (current state) and Pipeline (cohort lifecycle flow)
Dashboards
Build personalised dashboards
Combine KPI tiles and charts
Save, load, and schedule dashboards
MAC – AI Assistant
Ask natural language questions
Generate reports with a single prompt
Receive AI-driven insights and explanations
Key Features
Flexible Reporting
Choose date ranges
Apply filters for practice, provider, payor, treatment category, and more
Add and reorder breakdowns (Period, Practice, Provider, Payor, Treatment Category, Value Band)
Search and select multiple KPIs
Quickly switch between table layouts to analyse your data in different ways
Resize and move columns easily
Results Tables & Charts
AI insights appear automatically for each report
Use hierarchy for grouped totals or Flat View for line-by-line detail
Build charts (bar, line, area, pie, scatter) and save them to your dashboard.
Export results to CSV, Excel, or PDF.
💡 TopTip: Use Grouped Hierarchy when you want summary totals. Switch to Flat View when you need granular detail.
Treatment Plan Pipeline
Snapshot View: point-in-time analysis with tables and charts
Pipeline View: cohort-based conversion flow
Funnel showing Presented → Started → Completed
📝 Please Note: In Pipeline View, only the funnel visual appears. Table and chart tabs are intentionally hidden to keep the cohort view clean and focused.
Dashboard Builder
Combine charts and KPI tiles
Drag-drop to customise layout
Resize tiles and save templates
Schedule dashboards to email
Understanding the Interface
Landing Page
You’ll see:
A welcome panel with MAC
Suggested prompts you can click to auto-generate a report
Four subject areas: Performance, Treatments, Treatment Plans, Dashboard
💡 Top Tip: Try clicking one of the suggested prompts — it’s the fastest way to see Explorer in action.
Top Configuration Panel
Date range picker
Filters for practice, provider, payor, treatment category, value band
Report Interval (Day, Week, Month)
Comparison mode
Layout options
Generate Report button
Left Sidebar
Breakdowns
Add breakdowns such as Time Period, Practice, Provider, Payor, Treatment Category, Value Band
Drag to reorder hierarchy
Create multi-level analyses using Grouped View
KPI Library
Search KPIs
Toggle metrics on/off
Apply KPI-specific filters
📝 Please Note: Breakdowns & KPIs differ by data subject — for example, FTAs appear in Performance only, while Completed Treatment Plans appear in Treatment Plan Pipeline. Hover over the 'i' icon next to each KPI for a full description.
Main Results Area
AI Insights
Summarises trends, top & bottom performers, highlights unusual values, and calls out changes automatically.
Cycle through these to quickly see more insights
Table View
Grouped View mode with subtotals
Search box to quickly find what you are looking for (Flat mode only)
Drag to re-order columns
Sorting at any level
Export options
Chart View
Chart builder interface
Choose axes, chart type, filters, and multi-series
Save charts to your Dashboard or download
Pipeline Funnel
For Treatment Plans (Pipeline mode)
Visual flow from Created → Started → Completed
Add breakdowns to analyse conversion behaviour by practice, provider, payor, treatment category, and more
Drill-down into COT level detail
Create Your First Report
Select a data subject
Choose a date range
Add breakdowns
Select KPIs
Click Generate Report
View results in tables, charts, or funnel
Save or export your report
💡 Tips to Get More from Explorer
Use MAC to build reports faster
Use hierarchy for summary, flat view for detail
Reorder breakdowns to change grouping logic
Save commonly used reports and Dashboards
Try loading the pre-built System Template Dashboards and Reports
Try secondary axis or multi-series in charts to quickly identify trends
Save useful charts for dashboards
Use KPI filters to highlight thresholds
💬 Top Tip: Try asking MAC “Show me revenue for Implants by month for the last 6 months”, then ask "Show me this as a chart" - ask questions instead of configuring manually.